Duffle Bags

Frequently Asked Questions

Does this collection offer free worldwide shipping on every order?

Every holdall ships free to any destination with no minimum purchase required, and tracking details arrive by email once the bag leaves the workshop.

How long does a leather holdall order take to arrive after purchase?

Classic Leather processes each order within 1 to 4 business days, and delivery follows within 7 to 9 business days after dispatch, as outlined in the shipping and delivery policy.

Can I return a bag from this range if it doesn't meet expectations on arrival?

Standard returns qualify within 30 days of delivery for unused items, though a 20 percent handling fee applies to change-of-mind returns per the refund and returns policy.

What should I do if my order arrives with visible damage from shipping?

Reach Classic Leather's support team through live chat immediately, since defective items qualify for free return shipping and the customer chooses between a replacement or a full refund.

Do personalized engravings come with extra lead time on orders?

Yes, engraved and monogrammed orders take slightly longer than standard processing because personalisation happens before dispatch.